Return Policy

United States

If you are not completely satisfied with your purchase, it can be returned within 60 days for full credit. Simply call our Customer Service Department toll free at 888-483-0023 to obtain instructions and return authorization.

Remember, you must call within 60 days of the date your order was originally shipped to qualify your return and secure return authorization. Failure to do so may jeopardize proper credit to your account.

» The following items are NOT RETURNABLE unless they are defective, over-shipped, or mis-shipped due to Word's error: Preview products, promotional copies, and specially-priced review copies (including choral preview paks, choral clubs and review copies of hymnals)
» Imprinted hymnals
» Orchestrations
» Out-of-print products

Canada

All sales are final - no returns allowed. Product returned will be refused and will receive no credit. If there is an error on your order, please call 888-483-0023.